The Civil Service Commission is the government unit responsible for manpower in government institutions. The Commission is under the Prime Minister’s Office and is appointed on its behalf on a variety of administrative responsibilities
About the project
Israel’s Civil Service Commission is interested in creating heterogenous knowledge communities so as to improve the services offered to the state’s civilians. They want to create an organizational culture of innovation and entrepreneurialism in the government offices and have the workers come up with solutions to problems and think outside the box. As part of this, the Civil Service Commission is interested in raising certain, targetted challenges in a range of fields for the employees to leverage their expereince, knowledge and familiarity with the organization when thinking of solutions.
Our task was:
The Civil Service Commission has under its responsibility 70,000 workers. The objective is to connect them through a system that will assist in becoming a groundbreaking community where they can raise ideas for improvement and innovation of the organization and its processes. In addition, they can create connections with team mates in different professions that can act as consultants, potential customers that can give feedback, and more.
The project’s main objective was to reach all of the workers in the Israeli public sector and start a pilot program with approx. 10,000 of them that were entered into the system. That started a brainstorming and raising of content that increased engagement and starting forming an active community. After some improvements to the system and further guidance in terms of content, the system was implemented in all of the public offices under the Civil Service Commission, and open to the full community of 70,000 workers.